GFCU is aware of several recent phishing scams targeting members of financial institutions within our community. Please be cautious and vigilant of any communication that seems suspicious.
Instances of fraudulent text messages, phone calls, and emails are always on the rise during tax season. Please remember that GFCU and other legitimate financial institutions will NEVER ask you to provide any personal information, such as account numbers, card numbers, social security numbers or passwords over the phone, through text message or via email.
Generations has the highest levels of security in place to safeguard your information. You can help us with this effort by staying informed.
If at any time you have concerns about the validity of a call or email from GFCU, call us directly at 210-229-1128 to verify the contact was legitimate.
Here’s how you can protect yourself from fraud:
- Never provide personal information to anyone requesting it by phone, email or private message on social media.
- Change your passwords on a regular basis, and do not share your online/mobile banking username or password with anyone.
- If you ever have doubt or concerns about the legitimacy of a company or financial intuition that contacts you requesting information, reach out to the organization directly using the contact information they provide on their official website or your account statement.
Related Topic from the Money Made Simple Blog: Beware These 4 Common IRS Scams at Tax Season