Branch Lobbies Temporarily Closed, Drive-Thrus Remain Open, Expect Longer than Normal Wait Times

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The surge of COVID-19 cases in our community has impacted staffing at Generations FCU. For this reason, GFCU Branch Lobbies are temporarily closed. Appointments for In-Branch Service may be available on a case-by-case basis. Please contact Member Services at 210-229-1128 for an In-Branch appointment.

All GFCU Branch Drive-Thru locations are open for normal business hours. Please note that members may experience extended wait times. We are working to serve you as efficiently as possible.

Convenience Services

Please use our Convenience Services for 24/7 access to all of your accounts:

  • Credit and debit cards
  • Online Banking – Call 210-229-1128 for support
  • Mobile Banking – See links to download
  • Online Loan applications
  • ATMs
  • Night Deposit Box

Drive-Thru Locations & Hours

  • San Pedro Branch, 9311 San Pedro Avenue, Suite 100, SA, TX 78216
  • Balcones Heights Branch, 4005 Fredericksburg Rd., SA, TX 78201
  • St. Mary’s Branch, 1828 N St. Mary’s St., SA, TX 78212
  • Northwest Branch, 6000 NW Loop 410, SA, TX 78238
  • WW White Branch, 1945 S W.W. White Rd., SA, TX 78222
  • Yarrow Branch, 7503 Yarrow Blvd., SA, TX 78224

Please note that members may experience extended wait times. We are working to serve you as efficiently as possible.
Monday Through Friday 8 a.m. to 6 p.m.
Saturday 9 a.m. to 4 p.m.

Call Center Hours

Call 210-229-1128 for assistance with the Call Center Services listed at the end of this message, or to schedule service at a branch location.

Please note that members may experience extended wait times. We are working to serve members as efficiently as possible.
Monday through Friday 7 a.m. to 7 p.m.
Saturday 9 a.m. to 1 p.m.

Call Center Services

  • Stop payments- ACH/Share Drafts
  • Loan Payments- internal transfers, Epay
  • Online Banking/Mobile banking- Troubleshooting/ enrollment)
  • Balances
  • Wires
  • Transactions
  • Locations/Hours
  • Debit Card limit increases
  • Travel notifications
  • Troubleshooting card issues
  • Privilege pay issues/fees/opting in/out
  • Loan Inquiries- payment amounts etc.
  • Address Change requests
  • Pending deposit information
  • Research Transactions not posted
  • DocuSign – Remote signature
  • Ordering new debit/credit card and PIN
  • Skip a payment
  • Order checks
  • Statement copy
  • Bill pay
  • Setting up auto share transfers
  • Close account
  • Audio Response support
  • Official checks/ Money Orders – Research/ Issue
  • Apple/Samsung pay activations

Lending Hours

Call our Lending team at 210-349-LOAN (210-349-5626) to apply for a loan, check on loan status, or to discuss financial challenges.

Monday through Friday 9 a.m. to 6:30 p.m.
Saturday 9 a.m. to 2 p.m.