ATM Security Tips

Generations is concerned about your safety. For your protection, please use the following guidelines when using any Automated Teller Machine (ATM).

Call us if you have additional concerns about ATM security.

Keeping Your ATM Card Secure

  • Treat your ATM card like cash.
  • Keep your pass code secret.
  • Take your ATM receipt with you. Don’t leave it at or near the ATM.
  • Do not give out any information about your ATM card over the telephone.
  • Report a lost or stolen card at once.
  • Check your receipts against your monthly statement to guard against ATM fraud.

Security at Walk-Up ATMs

  • Always observe your surroundings before conducting an ATM transaction.
  • If an ATM is obstructed from view or poorly lit, go to another ATM.
  • When possible, take a companion along when using an ATM, especially at night.
  • Minimize time spent at the ATM by having your card ready to use.
  • Stand between the ATM and anyone waiting to use the terminal so that others cannot see your secret code or transaction amount.
  • If you see anything suspicious, drive away from the area at once.
  • If anyone follows you after making an ATM transaction, go immediately to a crowded, well-lit area and call the police.

Security at Drive-Up ATMs

  • Keep your engine running, doors locked and windows up while waiting at a drive-up ATM.
  • If an ATM is obstructed from view or poorly lit, go to another ATM.
  • Before rolling down the window to use the ATM, observe the entire area around the ATM.
  • When possible, leave enough room between cars to allow for a quick exit.
  • Minimize time spent at the ATM by having your card out ready to use.
  • If anyone follows you after making an ATM transaction, go immediately to a crowded, well-lit area and call the police.
  • Leave the terminal as soon as your transaction is completed.
  • Cancel your transaction immediately if you see anyone or anything suspicious.