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All GFCU Branches, Drive-Thrus and Offices will be closed on Thursday, Nov. 27 for Thanksgiving Day. See all special hours & closures.
Beware of Scams: Members have reported receiving scam messages pretending to be Generations FCU. Never share your personal or financial information with an unverified source. To verify the legitimacy of a call, text or email from us, contact us directly at 210-229-1128. MORE.
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Contact Us

We're Here To Assist You

We're Here To Assist You

Credit Card Services

Mortgages

210-230-9380

Monday-Friday: 8:30 am - 5:30 pm

Automated Telephone Response System

Member Services

210-229-1128

Toll-free (outside SA): 800-232-8178

Monday-Friday: 8:00 am - 6:00 pm

Saturday: 9:00 am - 1:00 pm

Commercial Services

Loans

210-349-5626

Monday-Friday: 9:00 am - 6:30 pm

Saturday: 9:00 am - 2:00 pm

eServices Support

210-230-9381

Monday-Friday: 8:00 am - 6:00 pm

Saturday: 9:00 am - 1:00 pm

To report a lost or stolen debit or credit card

Credit and Debit Cards: 844-697-2552

Mailing Address

PO Box 791870 San Antonio, TX 78279-1870

How can we help you?

Please use the form below to reach one of our representatives via email. For your privacy and security, please do not send any confidential or sensitive information within this contact form. Requests will be handled during Call Center hours.

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