Contact Us

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Credit Card Services

Mortgages

Monday-Friday: 8:30 am - 5:30 pm

Automated Telephone Response System

Member Services

Toll-free (outside SA): 800-232-8178

Monday-Friday: 7:00 am - 7:00 pm

Saturday: 9:00 am - 1:00 pm

Commercial Services

Loans

Monday-Friday: 9:00 am - 6:30 pm

Saturday: 9:00 am - 2:00 pm

eServices Support

Monday-Friday: 8:00 am - 6:00 pm

Saturday: 9:00 am - 1:00 pm

To report a lost or stolen debit or credit card

Credit and Debit Cards: 844-697-2552

Mailing Address

PO Box 791870 San Antonio, TX 78279-1870

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