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Fraud Alert: Beware of spoofing attempts where fraudsters call from what looks like a valid credit union phone number asking members to verify account info. MORE.
The GFCU Northwest Branch will be permanently closing as of the close of business on Friday, July 17, 2026. Details.
All branches, drive-thrus and offices will be closed on Monday, May 25 in observance of Memorial Day. See all special hours & closures.

Contact Us

We're Here To Assist You

We're Here To Assist You

Credit Card Services

Mortgages

Monday-Friday: 8:30 am - 5:30 pm

Automated Telephone Response System

Member Services

Toll-free (outside SA): 800-232-8178

Monday-Friday: 8:00 am - 6:00 pm

Saturday: 9:00 am - 1:00 pm

Commercial Services

Loans

Monday-Friday: 9:00 am - 6:30 pm

Saturday: 9:00 am - 2:00 pm

eServices Support

Monday-Friday: 8:00 am - 6:00 pm

Saturday: 9:00 am - 1:00 pm

To report a lost or stolen debit or credit card

Credit and Debit Cards: 844-697-2552

Mailing Address

PO Box 791870 San Antonio, TX 78279-1870

How can we help you?

Please use the form below to reach one of our representatives via email. For your privacy and security, please do not send any confidential or sensitive information within this contact form. Requests will be handled during Call Center hours.

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