Credit Card Services
844-697-2552

Member Services
210-229-1128
Toll-free (outside SA): 800-232-8178
Monday-Friday: 7 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.

Loans
210-349-LOAN (5626)
Monday-Friday: 9 a.m. – 6:30 p.m.
Saturday: 9 a.m. – 2 p.m.

Mortgages
210-230-9380
Monday-Friday: 8:30 a.m. – 5:30 p.m.

Commercial Services
210-767-5202
CommercialLending@mygenfcu.org

eServices Support
210-230-9381
Monday-Friday: 8 a.m. – 6 p.m.
Saturday: 9 a.m. – 1 p.m.

Automated Telephone Response System
210-229-1850
Toll-free (outside SA): 800-443-3768

To report a lost or stolen debit or credit card
Credit and Debit Cards: 844-697-2552
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Mailing Address
PO Box 791870
San Antonio, TX 78279-1870

How can we help you?

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