Fraud Alerts Program

Generations FCU provides members with the Fraud Alerts Program in order to notify those members via text message instantly if there is any suspected fraud on one of their debit or credit cards. If you have previously provided your mobile phone number to GFCU, you are automatically enrolled in this service. If you wish to opt out of this service, follow the instructions provided on this page.

Messaging frequency depends on account activity. For more information, Text HELP to 32874. To cancel fraud text messaging services at any time, reply STOP to any alert from your mobile device.

For Fraud Alerts support, call 210-229-1128. By giving us your mobile phone number, you agree that Fraud Alerts text messaging is authorized to notify you of suspected incidents of financial or identity fraud.

HELP instructions: Text HELP to 32874 for help or call 210-229-1128.

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STOP instructions: Text STOP to 32874 to cancel.

Release of Liability: Alerts sent via SMS may not be delivered to you if your phone is not in the range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within coverage, factors beyond the control of any carrier may interfere with messages delivery for which the carrier is not responsible. No carrier will guarantee that alerts will be delivered.

Generations Federal Credit Union
Contact us at 210-229-1128

Privacy Policy